FAQ'S

Location

Ergomedix is Australian owned & operated. Our HQ is based in Sydney, New South Wales, Australia.

Order Delivery Times

Standard delivery usually takes around 7-10 business days. Please note that with the state of the global pandemic, orders may arrive later than usual. If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Australia Made

We are currently working on this next goal, as of the moment it is not. We are growing the business and reinvesting the much-needed funds into establishing an Australian manufacturing plant, to keep Australians employed and support the Australian economy.

Free Delivery

Yes, delivery is free Australia wide for all orders.

Payment Methods

We accept all major forms of payment, including credit cards, PayPal etc.

Our Commitment to payment security

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.